Accolades
Critical acclaim
The Eastern Press approach to customer service has even been recognised by respected independent organisations.
Eastern Press wins 2005 Australian Achiever Award
In July 2005, Eastern Press was honoured with the Australian Achiever Award for Melbourne’s Printing & Graphic Design Services category. These independent, unbiased awards determine winners based on assessment ratings received from the company’s own clients. Therefore, winning is seen as a clear indication of a well run, healthy business, worthy of patronage.
Seven criteria are assessed – time related service, addressing client needs, care and attention, value, attitude, communication and overall perception – and the results are rated in percentage terms with above 80% being regarded as exceptional and reflecting outstanding customer service. In winning this award, Eastern Press actually achieved an outstanding 99.26% overall score and in the process topped all other businesses in the category. The award is seen as positive proof that Eastern Press delivers on the promise of exceptional customer service.
Telstra Small Business Award | 
